Update Contact

The Update Contact node allows you to update one or more fields in the master_contact table with constant values during a campaign journey. This is useful for tracking user actions, or assigning statuses as users progress through the flow.

How to configure “Update Contact” node:

Selecting the Target Column: Click on the contact field you want to update such as total_spent or orders_count. Select "Constant Value" as the update type.

Inputting or Selecting the Value: Enter the value you want to assign. Make sure the value matches the column's data type (e.g., number, date, text).

Click Save to apply your changes.

Important Note on Contact Information Update

Multiple Column Updates:

This feature supports updating more than one column in the master_contact table.

Setting Values by Data Type:

Depending on the data type of the target column, you will need to input the value accordingly. Here are some common scenarios:

• TEXT Type: Options include:
  • Null Value
  • Empty Value
  • Specific Text: Enter the text you wish to update the contacts with.

All contacts in the node will be updated with the chosen text value.

• DATE Type: Options include:
  • Current Date: Automatically updates the column to the current date.
  • Specific Date: Enter a specific date for the update.

All contacts in the node will be updated with the chosen date.

• BOOLEAN Type:
  • Choose either TRUE or FALSE to update the contact..

All contacts in the node will be updated with the selected Boolean value.