Transactional emails are one-to-one, event-triggered messages sent to a single recipient because of an action they took or an event that concerns them — an order confirmation, a password reset, a shipping notification. Unlike marketing campaigns, they are not scheduled to an audience from the panel; they are triggered in real time by your own systems through the Dengage REST API.

Common Use Cases

• Order confirmation — triggered when a purchase completes; the request carries order number, items, and totals as template parameters.
• Password reset / OTP — triggered by a user request; time-sensitive, so it is sent immediately and one-to-one.
• Shipping and delivery updates — triggered by fulfillment events (shipped, out for delivery, delivered).
• Invoices and receipts — can include the document as a base64-encoded attachment.
• Account and security notifications — profile changes, new device sign-in, subscription renewals.

Emails Listing

This module allows users to view all the available emails in the form of a listing. When a user clicks on the Email menu from the menu list, the system will show all the emails.

Create New Email

This module is structured around three key editors, each tailored to different levels of design complexity and functionality:

Rich Text Editor: Ideal for straightforward email creation, the Rich Text Editor provides an intuitive interface for formatting text, inserting images, and basic customization. This editor is perfect for users who need to quickly design simple, text-based emails without extensive coding or design skills.

Code Editor: Designed for advanced users, the Code Editor empowers technical teams to build highly customized emails by coding directly in HTML and JavaScript. This editor enables deeper personalization, supports server-side scripting, and integrates dynamic content features, allowing for the creation of complex, data-driven email designs tailored to specific audiences.

Email Builder: Aimed at visually-oriented users, the Email Builder offers a rich library of pre-designed templates and customization options. With sections for a Template Gallery and Saved Templates, users can either choose from a variety of industry-specific designs or create new templates from scratch. This editor is suitable for those who want visually appealing, reusable templates that can be customized without requiring advanced coding skills.