AI Nodes
AI Nodes help you increase engagement by automatically choosing the best time or channel to reach each contact. These smart nodes use historical interaction data to send messages when users are most likely to respond—or through the channel they prefer most.
The Optimize Channel and Optimize Time are currently available for both One-Time and Recurring Campaigns.
The AI Split node currently available for Recurring Campaign option.

Types of AI Nodes
| Node Name | Description |
|---|---|
| Optimize Time | This node sends the message at the time when each user is most likely to engage. It analyzes past behavior and automatically schedules the message to be delivered at the user's most active or responsive time. |
| Optimize Channel | This node selects the most effective communication channel for each user—such as email, SMS, or push notification—based on their past response patterns. If no history exists, it uses your default channel. |
| AI Split | AI Split runs an automatic A/B test between two branches of your journey, then routes your entire audience to the winning branch, so your recurring campaigns keep optimizing themselves without manual intervention. |
Updated about 12 hours ago
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