Automated Flows

In which situation do I get an error on an automated flow which exports the data to Facebook?

Errors in an automated data export flow to Facebook can occur for several reasons. These include the Meta link timed out, broken connection , or if Facebook Terms of Service permissions have been changed.

Where can I check if my automated flow, campaign or import received an error?

On the homepage, within the 'Activities' section, you'll discover all the recent developments concerning automated flows, imports, or campaigns. Moreover, under the 'Data Space' section, within 'Automated Flow History,' you can access reports for all automated jobs. Additionally, in the 'Data Space Update' section, upon visiting the 'Import' page, you can review completed imports individually. Finally, within the 'Campaign' tab, you can monitor our finished campaigns.

What do nodes in Automated Flow do?

Each node has unique features. These allow you to schedule automatic tasks for specific dates and times, and receive reports on various channel activities. These activities include importing and exporting data, triggering campaigns, exporting data to other platforms, pulling data from various sources, updating panel data, as well as managing email, SMS, and push notifications.

What does Automation Job work for?

An Automation Job is a marketing process workflow designed to automate manual tasks based on specific rules and criteria.

Its objectives include:

  • Increasing engagement with existing potential customers.
  • Maintaining regular interaction with customers.
  • Providing timely updates on new campaigns, deals, etc., to customers.
  • Boosting revenue and productivity.


By automating manual tasks, such as sending out emails, triggering campaigns, or updating customer information, Automation Jobs enable marketing teams to execute tasks consistently and track their performance effectively.

How can I create an Automated Job to import data from my database?

To import data from your database to Balance tables, follow these steps:

  1. Go to Data Space -> Automated Flows -> New Automated Flow.
    • Select Recurring Trigger and define the recurrence time
  2. Data Builder:
    • Create from a remote source and select the source (e.g., Amazon Redshift, Microsoft SQL, MySQL, Google BigQuery).
      Add SQL code to specify the data to import.
  3. Data Space Update:
    • Select the Data Builder created in the previous step.
    • Choose the target data table to import into.
    • Specify Data Table Action (e.g., Insert, Update, Truncate Insert, Delete).
    • Map table fields.
  4. Alternatively, select File Drop triggers and enter FTP user information and other necessary details.

You can import data using Data Builder or Audience Builder.

How can I create an Automated Job to have a regular export?

To set up a regular export, follow these steps:

  1. Go to Data Space -> Automated Flows -> New Automated Flow.
    • Select Recurring Trigger and define the recurrence time.
  2. Data Export:
    • Choose the data source (table, segment, SQL, permission change logs, Incremental Logs).
    • Depending on the data source selected:
    • Specify which table data to export if it's a table.
    • Specify which segment data to export if it's a segment.
    • Select Remote Target (FTP export, Google Customer Match, Facebook Custom Audience, TikTok Custom Audience, Web API, Amazon S3, etc.).


Note: The remote target option is only available for "incremental log" exports.

This setup enables regular exports based on defined triggers and criteria, facilitating efficient data management and distribution.