Frequency Capping

The Frequency Capping feature in the Campaign Configuration section helps you manage how often your audience receives communications, preventing overcommunication and improving user engagement.

General Rules

Displays a summary of current frequency capping settings. To add a new rule, set the timeframe (e.g., daily, weekly), communication type (e.g., email, push), and limit (e.g., 5 daily emails). Save the rule by clicking Add.

Rules for Send Tags

Summarizes capping rules for specific audience tags. Create a rule by selecting a timeframe, communication type, and limit for the chosen tag. Use the Tag Selector Table to pick tags and click Add to save.

Tag Selector Table (Options):Provides a list of available tags that can be selected when adding new rules, allowing users to apply frequency capping to specific segments of their audience.