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User Guide
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User GuideDeveloper GuideWhat's New

GETTING STARTED

  • Getting Started with Dengage Knowledge Base
  • 👩‍💻 Walkthrough Videos

DATA SPACE

  • Data Management
    • Star Schema
    • Tables
      • Creating a Table
      • Rename Table & Drop/Rename Column
      • Remote Table
    • Import
    • Export
      • Develop your own WEB API
      • Format File to Export
    • Automated Flows
      • Automated Flow - Data Export to Google BigQuery for Segment/Table
      • Exporting Campaign Control Group Info via Incremental Logs
      • FTP Export Support for Incremental Logs
      • Adding PostgreSQL as Remote Target to Data Export
      • Adding ODBC as Remote Target to Data Export
      • Exporting Data to MySQL via ODBC in Automated Flows
    • Geofence
      • Geofence Campaign - Add Segment
      • Geofence Trigger Period Adjustment
    • Internal Logs
      • Rest API
      • Automated Flows History

Audıence

  • Profiles
    • Extending the Contact Card
  • Segments
    • Segment Snapshot
    • Search in Interactive Segment
    • Interactive Segment with Remote Table
    • Segmenting Users Who Click on Geofence Push Campaigns
    • RealTime Segment Sync
    • RFM Segment
  • Tags
  • Remote Segments
  • Test Lists

COntent

  • Marketing
    • Email
      • Creating Email Content
      • Rich Text Editor
      • Code Editor
      • Email Builder
      • Upload File
      • Editing Email Content
      • Email Preview and Testing
      • Gmail Annotation Setup
    • SMS
      • Creating SMS Content
      • Editing SMS Content
      • SMS Preview and Testing
      • MMS
    • Push
      • Creating Push Content
      • Editing Push Content
      • Push Preview and Testing
    • In-App
      • Creating In-App Content
      • Banner
      • Modal
      • Image Modal
      • Full Screen
      • Full Image
      • Survey
      • NPS (Net Promoter Score)
      • Inline
      • Story
      • In-App Preview and Testing
      • In-App Push Notification “Permission Prompt”
      • In-App Builder
    • Onsite
      • Creating Onsite Content
      • Basic Sticky Bar
      • CTA Image Popup
      • Horizontal Popup
      • Image Bar
      • Image Popup
      • Sticky Bar
      • Subscription Popup
      • Vertical Popup
      • Video Popup
      • Email Subscription Popup
      • SMS Subscription Popup
      • Collect Leads with NPS
      • Collect Leads with Rating
      • Survey
      • NPS (Net Promoter Score)
      • Inline
      • Story
      • Custom Inline
      • Typeform
      • HTML Editor
      • Onsite Builder
      • Onsite Preview and Testing
      • Language Support for Onsite Template Content
    • Assets
      • Image Library
      • Dynamic Content & Customization
    • Content Versioning
  • Transactional
    • Email
      • Rich Text Editor
      • Code Editor
      • Email Builder
      • Upload File
    • SMS
    • Push
  • Messaging
    • Whatsapp

campaign

  • Email
    • Directly on Content
    • Directly on Flow
      • Email Delivery Settings
      • Email Detailed Report
    • Shortcuts (Create New +)
    • Spam Checker
    • Inbox Preview
  • SMS
    • Directly on Content
    • Directly on Flow
      • SMS Delivery Settings
      • SMS Detailed Report
    • Shortcuts (Create New +)
  • Push
    • Directly on Content
    • Directly on Flow
      • Push Delivery Settings
      • Push Detailed Report
    • Shortcuts (Create New +)
  • In-App
    • Targeting In-App Campaigns
    • Directly on Flow
      • In-App Delivery Settings
      • In-App Detailed Report
    • Shortcuts (Create New +)
  • On-site
    • Targeting On-site Campaign
      • Targeting Onsite A/B Test
    • Directly on Flow
      • On-site Delivery Settings
      • On-site Detailed Report
    • Shortcuts (Create New +)
  • Whatsapp
    • Whatsapp Business API
    • Karix
    • CM.com
  • Flow Components
    • Delivery Settings
      • Multiple Event Structure for Conversion Tracking and Revenue Mapping
      • Time Zone Based Delivery

Analytics

  • RFM Analysis
    • Event Based RFM Report
  • Audience Insights
  • App Uninstalls
  • Channel Reports
    • Email Channel Report
    • SMS Channel Report
    • Push Channel Report
    • In-App Channel Report
    • Onsite Channel Report
  • Advanced Analytics
    • Dashboards
    • Custom Reports - Charts
    • Built-in Reports
      • Campaign Report
      • RFM Analysis
      • Channel Insights
      • Cohort Analysis
    • Settings - Advanced Analytics

Settıngs

  • Account Settings
  • My Profile
  • Identity & Access Management
    • API IP Restriction
    • API Users
    • FTP Users
      • Adding FTP IP Restriction to Settings
    • PII Masking
    • 3rd Party Authentication
    • Roles And Permissions
    • Users
    • Web Login
  • Integrations
    • Applications
      • Display Messages with Static Source
    • Image Hosting
    • 3rd Party Integration
      • TikTok
      • Typeform
      • Typeform | Subscription Form
      • Shopify
      • WooCommerce
      • Magento
      • Salesforce
      • Bigcommerce
      • Whatsapp
      • Microsoft Dynamics 365
    • Remote Sources
      • Supported Remote Integrations
    • Remote Targets
  • Campaign Configurations
    • Alert Email
    • Blackout Interval
      • Supported Timezone Names
    • Brand Definitions
    • Time Categories by Channel
    • Contact Extension Types
    • Content Languages
    • Contact Unification
    • Customized Unsubscribe Page
    • Custom API Endpoints
    • Event Definitions
    • Event Logs
    • Frequency Capping
    • Monitoring
    • Revenue Mapping
    • Push Custom Parameters
    • Send Tags
    • Suspend / Resume Campaigns

GDPR

  • Dengage GDPR

FAQ

  • Onboarding and Setup
    • Email
    • Event Integration
    • Mobile SDK
    • Mobile Push
    • Web SDK
  • Content
    • General
    • Email
    • Mobile Push
    • SMS
    • Settings
    • API
    • Roles and Permissions
  • Settings
    • General
    • API User
    • Campaign
    • Event Definition
    • Remote Target
  • Data
    • Table
    • Remote Source
    • Export
    • Import
    • Automated Flows
  • Campaign
    • Analytics
      • Conversion
      • Transactional
  • Audience
    • Segment
      • Remote Segment
      • Contact
  • Alerts

ONBOARDING

  • Dengage Onboarding
    • Platform Limits
    • DNS Configuration

Email

Suggest Edits

Can I create my own email template?

Yes, you can create your own email Newsletter template via CXDP’s Email Builder (a drag and drop editor used to create attractive Email Newsletters quickly).

 Can I add gif to an email?

Yes, you can add GIFs in the email content.

 Can I add video to an email?

No, you cannot add video in the email content.

Updated 18 days ago


  • Table of Contents
    • Can I create my own email template?
    •  Can I add gif to an email?
    •  Can I add video to an email?